Shipping policy

We process all orders within 1-2 business days (excluding weekends and holidays). Once your order has been shipped, you’ll receive a confirmation email with tracking details.

Delivery Times:

Standard Shipping: 7–12 business days

Please note that delivery times may vary based on your location and any unforeseen delays.

Free Shipping Offer
We are currently offering free shipping on all orders for a limited time only. Don’t miss this exclusive opportunity to save on delivery costs.

Shipping Destinations
We ship to select regions across North America, Europe, Asia, Oceania, Middle East, and Africa. If we do not currently ship to your location, stay tuned as we work to expand our services.

Shipping Costs
Shipping costs are calculated at checkout based on the shipping method selected and your location. You will see the total cost before completing your purchase.

Order Tracking
Once your order ships, you will receive a tracking number via email, allowing you to follow your package until it arrives safely at your door.

Customs, Duties, and Taxes
International orders may incur customs fees, duties, or taxes based on your country’s regulations. These fees are the responsibility of the customer.

Lost or Damaged Packages
If your order is delayed, lost, or arrives damaged, please contact us at smartsolution@litterista.com within 30 days of placing your order. We’ll do our best to resolve the issue promptly.

Shipping Address Changes
Please ensure your shipping address is accurate before completing your order. Unfortunately, we are unable to make changes once an order has been processed.